When you buy your digital content it will download automatically onto your computer or device. Please check the file size of your digital content carefully as using too much data might mean that you exceed your data limit on your mobile phone or other roaming device and you could face paying more than you were expecting.
1.1)If you buy, download or access digital content from us you agree to be legally bound by this contract. If you do not agree with any of the terms in this contract, you will not be allowed to buy, download or access any digital content from us.
1.2)These terms and conditions apply only if you are buying, accessing or downloading digital content on our site as a consumer (ie for purposes outside of your business, craft or profession). If you are buying, accessing or downloading digital content on our site in the course of business, or are subscribing to our services or platform, our business terms and conditions shall apply. These Terms and Conditions will be presented to you upon signing up to a subscription. If you are buying physical content or media, through our platform the terms and conditions that are presented to you by the content owner shall apply.
1.3)This contract is only available in English. No other languages will apply to this contract.
1.4)When buying any digital content on our site you also agree to be legally bound by:
1.4.1)our website terms and conditions and any documents referred to in them;
1.4.2)extra terms which may add to, or replace some of, this contract. This may happen for security, legal or regulatory reasons, or to better clarify how we provide content to you and how you use that content. We will contact you to let you know if we intend to do this by giving you one month's notice. You can end this contract at any time by giving one month's notice if we tell you extra terms apply; and
1.4.3)specific terms which apply to certain digital content. If you want to see these specific terms, please visit the relevant webpage for the digital content at any time during the online purchase process.
1.5)When buying any digital content on our site you may also be legally bound by the terms and conditions, policies and/or licences provided to you by the content creators from time to time “Content Creator Legals”. If there is any conflict between the terms of the Content Creator Legals and these terms and conditions, the terms of the Content Creator Legals take precedence.
All of the above documents form part of this contract as though set out in full here.
2.1)By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. If you want to see this key information, please:
2.1.1)click on the ‘key information’ button;
2.1.2)read the acknowledgement email (see clause 4.4); or
2.1.3)contact us using the contact details at the top of this page.
2.2)The key information we give you by law forms part of this contract (as though it is set out in full here).
2.3)If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.
3.1)Our Privacy Policy is available at [insert web address].
3.1)Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
4.1)Below, we set out how a legally binding contract between you and us is made.
4.2)You place an order on the site by providing clicking on the purchase now or redeem button. You will then be asked to pay by way of either Apple Pay or by providing us with your card details. All payments are processed by our third party payment provider STRIPE, please read see their T&Cs . Please read and check your order carefully before submitting it. You will be able to correct any errors before submitting your order to us.
4.3)Before you place your order, you must check that the hardware and software requirements of your computer or device mean that you can download or access the digital content.
4.4)When you place your order at the end of the online purchase process (eg when you click on the ‘pay now’ button), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted by us.
4.5)We may contact you to say that we do not accept your order. This is typically for the following reasons:
4.5.1)the digital content is unavailable;
4.5.2)we cannot authorise your payment;
4.5.3)you are not allowed to buy the digital content from us;
4.5.4)we are not allowed to sell the digital content to you; or
4.5.5)there has been a mistake on the pricing or description of the digital content.
4.6)We will only accept your order when we email you to confirm this (Confirmation Email). At this point:
4.6.1)a legally binding contract will be in place between you and us; and
4.6.2)the digital content will download automatically.
4.7)If you are under the age of 13 you may not buy any digital content from the site. If you are under the age of 18 you may not buy any digital content
5.1)When you place an order for digital content, you will be asked to tick a box to confirm that you consent for the download of the digital content to start immediately after you place your order by clicking the “Purchase” button and that you acknowledge that this means you lose your right to cancel.
5.2)This means that you do not have the right to cancel this contract once the automatic download of the digital content starts and are not entitled to a refund unless the digital content is faulty.
5.3)This does not affect the rights you have if your digital content is faulty. A summary of these rights is provided at the top of this page. See also clause 10.
6.1)When you buy the digital content and it is downloaded or accessed (see clause 4.6.2), you will not own it. Instead we (or the licensor) give you permission to use it (also known as a ‘licence’) for the purpose of you using and enjoying it according to this contract.
6.2)The digital content:
6.2.1)is personal to you. You can use it wherever you want in the world but only if you comply with local laws;
6.2.2)is non-exclusive to you. We may supply the same or similar digital content to other users;
6.2.3)may be used only on a single user account. This single user account is tied to your email address or social media profile.
6.2.4)may not be:
6.2.4.1)copied by you except for a reasonable number of necessary back-ups;
6.2.4.2)changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law);
6.2.4.3)combined or merged with, or used in, any other computer program; or
6.2.4.4)distributed or sold by you to any third party;
6.2.5)may include from time to time any updates, upgrades, and new releases.
6.2.5)contains information which is owned by us and/or third parties. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.
6.3)Except where you have permission to use the digital content under this clause 6, you will not obtain any rights of ownership or other rights (of whatever nature) in the digital content or in any copies of it.
7.1)Once you have placed your order and the Confirmation Email has been sent to you (see clause 4), the digital content will be made available to you or downloaded automatically.
7.2)If something happens which is outside of our control and affects your ability to download the digital content, we will let you know when you can expect to be able to download the digital content.
7.3)If your computer or device blocks the automatic download of the digital content or the automatic download does not start, you may still have the right to cancel the contract. If this happens, please contact us using the contact details at the top of this page.
8.1)All payments are processed by our third party payment provider STRIPE. STRIPE accepts all major UK credit cards and debit cards, as well as payment by way of ApplePay. Please see STRIPE’s terms and conditions, which set out how your payment will be processed.
8.2)We will do all that we reasonably can to ensure that all of the information you give us when paying for the digital content is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy (see clause 3) or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
8.3)Your credit card or debit card will only be charged once the Confirmation Email has been sent to you, at which point the download of the digital content starts automatically.
8.4)All prices are in pounds sterling (£)(GBP) and include VAT at the applicable rate.
9.1)The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’). The digital content that we provide to you must be as described, fit for purpose and of satisfactory quality.
9.2)We are under a legal duty to supply digital content that is in conformity with this contract.
9.3)When we supply the digital content:
9.3.1)we will use all reasonable efforts to ensure that it is free from defects, viruses and other malicious content;
9.3.2)we do not promise that it is compatible with any third party software or equipment except where we have said that it is in the guide to its use or on our site; and
9.3.3)you acknowledge that there may be minor errors or bugs in it.
10.1)Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’) are set out at the top of this page. They are a summary of some of your key rights. For more detailed information on your rights and what you should expect from us, please:
10.1.1)contact us using the contact details at the top of this page; or
10.1.1)visit the Citizens Advice website www.citizensadvice.org.uk or call 03454 04 05 06.
10.2)Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
10.3)If your digital content is faulty, please contact us using the contact details at the top of this page.
10.4)To avoid faults in the digital content, you must:
10.4.1)install any fixes, updates , upgrades, new releases and new versions of your web browser as soon as reasonably possible after we tell you that they are available to be downloaded;
10.4.2)use it only on the recommended third party software and equipment set out in the guide to its use or on our site; and
If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
12.1)Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
12.1.1)losses that were not foreseeable to you and us when the contract was formed;
12.1.2)losses that were not caused by any breach on our part;
12.1.3)business losses; or
12.1.4)losses to non-consumers.
No one other than a party to this contract has any right to enforce any term of this contract.
14.1)We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the digital content you purchased, our service to you or any other matter, please contact us as soon as possible using the contact details set out at the top of this page.
15.1)Relevant United Kingdom law will apply to this contract. If you want to take court proceedings, the courts of the region of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.
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